What are delivery hours?

Massachusetts licensed courier delivery runs 8:00 AM – 9:00 PM. Residential addresses only; 21+ with valid ID.

Is there a minimum order?

Yes — subtotal must meet our minimum before checkout. You'll see progress in your cart until the minimum is met.

Can I track without an account?

Yes. Use Track order with your order number and ZIP or phone last 4 — no login required.

How do loyalty points work?

You earn points when orders are delivered. Redeem at checkout or convert to merch credit codes on your Loyalty Hub.

Is BudHub a licensed cannabis delivery service?

Yes. BudHub is a licensed cannabis courier operating under Massachusetts Cannabis Control Commission regulations. We deliver on behalf of licensed dispensaries — you must be 21+ with valid government-issued ID.

Which cities do you deliver to?

We currently deliver to Boston, Worcester, Springfield, Cambridge, Lowell, Somerville, Brockton, Quincy, Lynn, New Bedford, Fall River, Brookline, Massachusetts. We are expanding across the Commonwealth — check our delivery page for the latest coverage.

For licensed retailers

Launch a customer-facing delivery lane without rebuilding your stack.

This page is for Massachusetts retailers evaluating BudHub as a delivery partner lane. The public storefront stays customer-first; this page explains how a retailer plugs into that experience without sending customers to a generic third-party flow.

Start a retailer conversation View customer storefront

Retailer fit

Best for licensed retailers that want delivery to feel like part of their brand, not a separate app.

Use case

Greater Boston launch retailers

Integration model

POS-connected or approved bridge lane

Commerce scope

Menu, checkout, delivery handoff, support

Reporting

Retailer-ready visibility into order flow

What retailers get

More than a menu embed.

A storefront lane built around your menu

We stand up a retailer-specific public lane, keep the catalog scoped to your slug, and let your menu remain the source of truth.

Delivery support behind the customer flow

The storefront is backed by real delivery operations, customer support posture, and handoff visibility instead of a menu page with nowhere to go.

Retailer-facing visibility

Order state, route activity, and support context live in one system so retailer teams can see what happened without stitching together multiple tools.

Onboarding path

How a retailer goes live with BudHub

Step 01

Define the retailer lane

We confirm the store identity, public slug, launch area, and the right integration path for your current menu or POS provider.

Step 02

Connect the menu and verify inventory

We sync the live catalog or approved mirror, then validate menu accuracy before customers ever see the lane.

Step 03

Launch the customer flow

Once the menu is right, the lane goes live with checkout, support, and delivery visibility intact.

State clarity

We distinguish demo, bridge, pending, and live lanes explicitly.

Retailers should not have to guess whether a lane is a pitch environment, an approved bridge, or a healthy live menu. BudHub now treats those as separate states rather than blending them into generic partner language.

Demo

Sales/demo lane only. Do not position as a live partner menu.

Bridge lane

Catalog is visible through an approved bridge, not a first-class provider sync.

Pending menu

Partner lane exists, but no supported menu connection is ready yet.

Live menu

Official provider sync is healthy enough to position this partner as live.

Stub

Compliance groundwork exists, but METRC is not yet a production-ready operational lane.

Credentials or models may exist, but the integration is not operationally ready.

ID verification

Planned

Future vendor abstraction for identity and age verification.

Roadmapped only. No supported runtime lane yet.

What we need

Clean inputs. Faster launch.

We do not need you to replace your current systems on day one. We need a clean menu path, a defined store identity, and agreement on how support, promos, and inventory updates should flow.

Read-only menu access or an approved provider connection
A final slug and store identity for the public lane
Agreement on promos, loyalty coexistence, and support handoff
Optional inventory webhook or sync cadence once provider access is live

Territory

Greater Boston first, then outward by retailer readiness

Loyalty path

Retailer-compatible promos, referrals, and optional loyalty hooks

Next step

If you already operate a menu, we can talk now.

Reach out for the retailer packet, integration conversation, and rollout plan. We will walk through your current stack, the right onboarding path, and how your lane would go live inside BudHub.

Email retailer team Why the storefront works

Retailer inquiry

Tell us about your retail lane.

Send the basics and we will reply with the retailer packet, onboarding path, and the right integration conversation.